Range of services

• - Service und Security Management
  • - Process analysis and organization consulting in line with
    • ITIL ISO 17799 / 20000 / 27001
  • - Planning, implementation and support for
    • product-oriented client solutions
    • service processes in provider environments
• - Voice Services and Call Center Infrastructures
  • - Communication analyses and organization consulting
  • - Planning, implementation and support for
    • integrated communication solutions for end customers, service providers, telecommunications service providers
    • interfaces and system integration for manufacturers and communications service providers
• - Quality Assurance and Audits in line with
  • statutory provisions and guidelines (BSI, NIST, Basle III)
  • best practices and ISO standards
• - Training programs