Infrastructure (Hard- and Software)

Our offer in the area of UC solutions includes primary three areas: Contact Center Technology, IP Telephony and Microsoft Lync or Skype for Business. If you would like to know more about our services, simply click on the respective point. On the subject of "One Voice for Lync", we compiled some information for you on this page.

Contact Center Technology

Nowadays, availability on all routes and across all channels are taken for granted - especially in the contact center. Whether SMS, IM, email or chat, telephone or social media, nowadays customers use all media for contacting. Contact centers must be prepared for this. We help you to set up your infrastructure for a 360° customer experience and seamless communications across all media. Streamline your business processes with our multi-channel solutions for contact centers.

IP Telephony

For various software manufacturers we are the ideal partner to meet the individual requirements of our customers with tailor-made solutions. We have an appropriate product portfolio with different components and suppliers, which we use as required and cost-effective for our customers.

In order to offer you highest quality we work exclusively with selected manufacturers. When choosing our partners we place a great deal of importance on the respective products to harmonize perfectly with each other, as well as on service and support to be fully aligned and readily available.

Microsoft Lync 2013/Skype for Business

The portfolio of Microsoft and AudioCodes is ideal for our partners and their end customers. AudioCodes One-Voice-for-Lync/Skype for Business is based on the wide expertise in VoIP technology and unique integration possibilities.

A comprehensive product range of end-to-end voice modules (elements), applications, and services is available for resellers and system integrators to make your Lync implementations at end customers successful and easier to design.

Skype for Business is the successor Lync and Microsoft's new Messenger for companies and businessmen. Skype for Business today provides business applications for telephony, chat, video conferencing and chat messages.