Our individual added-value program

Alliance Trading supports its partners and customers with an extensive package of services. The added values:

  • Extension and expansion of existing service programs
  • Maximizing the availability of "mission-critical" systems
  • Access to experts for technical infrastructure
  • Use of more than 10 years of communications experience
  • Quick response and customized support

 

Individual service and support at a glance:

 

  • CHAMPS 9x5 und optional AHR (Advanced Hardware Replacement)
  • ACTS 9x5, 24x7 und optional AHR (Advanced Hardware Replacement)

  • AT / UC Support Offerings:

    • Technical support
    • Maintenance Services
    • Warranty Support
    • Support Agents
    • Optional: Consulting / Configuration Support

  • Available Support and Services:

    • Expedited Support
    • Priority Support (Cold-Standby)
    • Priority Plus (Hot-Standby)

We have provided the exact specifications for you here (pdf document).